results1 – ARGENTUM

Integrated innovative services design for ageing people in Information technology, Welfare, Health, Tourism, Leisure/Sport and Education

MODULE 1:

INTRODUCTION TO SILVER ECONOMY

Learning outcome – Understand and Apply What Silver Economy is
Tasks	Knowledge	Skills	Competence
Task	To know	The ability to apply the knowledge acquired to	To be able to
Understand the concept of Silver Economy – SE	What Silver Economy is	Define what SE is, its main characteristics, potentials, and developments.	Outline the essence and meaning of SE
Understand SE business opportunities	What could be the main business opportunities generated by SE	Obtain knowledge about how to explore and develop solutions for SE.	Explore SE business opportunities.
Understand and use examples of a business for SE	What are prominent and successful examples on SE	Select an example to follow and borrow good practices in order to apply them in practice	Understand what are the features of successful business in SE
Assessing Participants’ Acquisition	Online training assessment	Assessment

MODULE 2:

WHAT IS A SILVER ECONOMY CLUSTER – CLUSTERING

Learning outcome – What is a Silver Economy Cluster – Clustering
Tasks	Knowledge	Skills	Competence
Task	To know	The ability to apply the knowledge acquired to	To be able to
Understand, set up and implement a SE Cluster	What is a SE Cluster	Set up and implement a SE Cluster	Set up and implement a SE Cluster.
Understand, and manage Clustering	Which tools and approaches for Clustering	To implement the approaches and tools for Clustering
Understand the major examples of Clustering	What are the previous examples for Clustering	To implement the Clustering approaches based on the previous examples
Apply Clustering on SE	Clustering ’s objectives, tools, approaches and outcomes.	The Clustering phase ● Xy	Plan and develop Clustering for SE
Assessing Participants’ Acquisition	Online training assessment	Assessment

MODULE 3:

THE DOUBLE DIAMOND AND THE DICOVER PHASE FOR SE

Learning outcome – Understand and Apply the Double Diamond and the DICOVER Phase for SE
Tasks	Knowledge	Skills	Competence
Task	To know	The ability to apply the knowledge acquired to	To be able to
Understand the Double Diamond	What Double Diamond is	Double Diamond process	Understand, and plan the Double Diamond processes.
Understand the first D DISCOVER – Behavior Led Design Research	What DISCOVER is: objectives, tools, approaches and outcomes.	Plan the DISCOVER phase ● Research plan ● Personas ● Case studies	Plan the DISCOVER phase
Understand some examples of DISCOVER for SE	Some examples for SE	Select an example to follow and borrow good practices in order to apply them in practice	Understand what systems and processes could be borrowed and implemented
Apply DISCOVER to SE	DISCOVER’s objectives, tools, approaches and outcomes.	The DISCOVER phase ● Research plan ● Personas ● Case studies	Plan and develop the DISCOVER phase
Assessing Participants’ Acquisition	Online training assessment	Assessment

MODULE 4:

DEFINE PHASE FOR SE

Learning outcome – Understand and Apply the DEFINE Phase for SE
Tasks	Knowledge	Skills	Competence
Task	To know	The ability to apply the knowledge acquired to	To be able to
Understand the DEFINE Phase – Creative Workshops and Ideas Generation	What DEFINE is: objectives, tools, approaches and outcomes.	Plan the DEFINE phase – Map of the offer – User journey – Co-design plan	Plan the DEFINE phase
Understand some examples of DEFINE for SE	Some examples for SE	Select an example to follow and borrow good practices in order to apply them in practice	Understand what systems and processes could be borrowed and implemented
Apply DEFINE to SE	DEFINE’s objectives, tools, approaches and outcomes.	The DEFINE phase – Map of the offer – User journey – Co-design plan	Plan and develop the DEFINE phase
Assessing Participants’ Acquisition	Online training assessment	Assessment

MODULE 5:

DEVELOP PHASE FOR SE

Learning outcome – Understand and Apply the DEVELOP Phase for SE
Tasks	Knowledge	Skills	Competence
Task	To know	The ability to apply the knowledge acquired to	To be able to
Understand the DEVELOP phase – Review Ideas through Culture Thinking and Design	What DEVELOP is: objectives, tools, approaches and outcomes.	Plan the DEVELOP phase – Actors Map – Service blueprint	Plan the DEVELOP phase
Understand some examples of DEVELOP for SE	Some examples for SE	Select an example to follow and borrow good practices in order to apply them in practice	Understand what systems and processes could be borrowed and implemented
Apply DEVELOP to SE	DEVELOP’s objectives, tools, approaches and outcomes.	The DEVELOP phase – Actors Map – Service blueprint	Plan and develop the DEVELOP phase
Assessing Participants’ acquisition	Online training assessment	Assessment

MODULE 6:

DELIVER – PROTOTYPING AND EVALUATE THE SERVICE

Learning outcome – Understand and Apply the DELIVER Phase for SE
Tasks	Knowledge	Skills	Competence
Task	To know	The ability to apply the knowledge acquired to	To be able to
Understand the DELIVER phase – Prototyping, selection and mentoring	What DELIVER is: objectives, tools, approaches and outcomes.	Plan the DELIVER phase – Prototyping plan – Good service scale	Plan the DELIVER phase
Understand some examples of DELIVER for SE	Some examples for SE	Select an example to follow and borrow good practices in order to apply them in practice	Understand what systems and processes could be borrowed and implemented
Apply DELIVER to SE	DELIVER’s objectives, tools, approaches and outcomes.	The DELIVER phase – Prototyping plan – Good service scale	Plan and develop the DELIVER phase
Assessing Participants’ acquisition	Online training assessment	Assessment